Privacy Policy

Last updated: June 21, 2026

1. Information We Collect

When you create an account, enroll in a course, or contact us, we collect information you provide directly, such as your name, email address, and payment details (processed securely by Stripe — we never store your full card number). We also automatically collect basic usage data, like which lessons you complete and pages you visit, to improve the learning experience.

2. How We Use Your Information

We use your information to:

• Provide access to courses you've purchased and track your progress
• Send lesson reminders, account notifications, and order confirmations
• Respond to support requests and questions
• Improve our courses and website based on how they're used
• Send occasional updates about new courses, unless you opt out

3. Payment Processing

All payments are processed securely through Stripe. We do not store your credit card information on our servers. Stripe's own privacy policy governs how they handle your payment data.

4. AI Chat Assistant (Kai)

Our website includes an AI chat assistant ("Kai") to help answer questions about our courses. Conversations with Kai are stored to improve responses and may be reviewed by our team. Please avoid sharing sensitive personal information in chat.

5. Cookies & Tracking

We use cookies and browser local storage to keep you logged in, remember your progress, and recognize returning visitors. We do not sell your personal data to third parties.

6. Data Sharing

We do not sell or rent your personal information. We may share data with trusted service providers (such as our payment processor, email delivery service, and hosting provider) solely to operate the platform.

7. Data Security

We take reasonable technical and administrative measures to protect your information. However, no online service can guarantee complete security, and we encourage you to use a strong, unique password for your account.

8. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing us at [email protected]. You may also unsubscribe from marketing emails using the link included in any email we send.

9. Children's Privacy

ULF Learning is intended for adults and is not directed at children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date above.

11. Contact Us

Questions about this policy? Email us at [email protected].